I felt supported with them even though for short time because of Covid - Front Desk Agent Residence Inn Employee Review

5.0
Jan 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Benefits: benefits are great with hotel like this but of course it’s 90 day wait. I had a good team my manager was very u feta tan ding which is hard to get sometimes in customer service. As well we tried hard to keep work balance.

Cons

No cons just the usual customer service issues that are annoying but the hotel for me was good.

Explore other reviews about Residence Inn

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Very comfortable after training was done

Cons

Need to figure out software errors on your own (very rare)

2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Working independently and the satisfaction of making a room look nice

Cons

Short handed staff, overworked, and underpaid

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