Great company! - Front Desk Agent Residence Inn Employee Review

4.0
Jan 25, 2021
Recommend
CEO approval
Business Outlook

Pros

Good hours with flexibility. Awesome guest. The D.O.S. (Director of Sales) is great at giving little tips and tricks on everything from guest communications to the computer program.

Cons

Pay Management needs improvement. Not necessarily the people, but the skills and level of authority shown.

Explore other reviews about Residence Inn

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Very comfortable after training was done

Cons

Need to figure out software errors on your own (very rare)

2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Working independently and the satisfaction of making a room look nice

Cons

Short handed staff, overworked, and underpaid

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