Like family - Guest Service Agent Residence Inn Employee Review

5.0
Jul 16, 2022
Recommend
CEO approval
Business Outlook

Pros

Mostly laid back and easy job, the staff are like family once you get settled in. I miss the people and the job. The place runs itself like a well oiled machine (thanks to the superb management there.) The caveat is this may not be the case with every Residence Inn.

Cons

Like any entry level hospitality job the pay is always never enough, especially in the high cost-of-living area of Concord, NH.

Explore other reviews about Residence Inn

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Very comfortable after training was done

Cons

Need to figure out software errors on your own (very rare)

2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Working independently and the satisfaction of making a room look nice

Cons

Short handed staff, overworked, and underpaid

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