Customer/guest service agent - Front Desk Agent Residence Inn Employee Review

3.0
Jan 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Guests are really nice and polite

Cons

It is a very slow property, not much work to do

Explore other reviews about Residence Inn

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Very comfortable after training was done

Cons

Need to figure out software errors on your own (very rare)

2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Working independently and the satisfaction of making a room look nice

Cons

Short handed staff, overworked, and underpaid

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