It could be better - Guest Service Representative Residence Inn Employee Review

2.0
Aug 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule Full time is considered 4 working days (32h) so you get 3 days off a week if preferred

Cons

We get no lunch or 10/15 breaks We can't sit down at all We mostly work alone so full responsibility falls on you Management isn't here on the weekends and will take hours to get back to you Not everyone gets treated the same Management company SUCKS There is no opportunity for growth

Explore other reviews about Residence Inn

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Very comfortable after training was done

Cons

Need to figure out software errors on your own (very rare)

2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Working independently and the satisfaction of making a room look nice

Cons

Short handed staff, overworked, and underpaid

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