Terrible pay - Guest Service Agent Residence Inn Employee Review

1.0
Oct 23, 2024
Recommend
CEO approval
Business Outlook

Pros

The only pro is that it’s a job

Cons

They are infested with bugs, they cheat their guest, they constantly switch management, and they force you to train people who make a higher pay wage than you. I’m speaking of the Westchase area. They don’t care for their employees and only offer you a promotion if they think that you may quit because they need . They have favorite employees which causes a lot of problems. Management will lead you on to do things that you’re not supposed to do and then later throw you under the bus. Overall, very terrible company at this specific location. I don’t recommend anybody work there or stay there the place should be shut down.

Explore other reviews about Residence Inn

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Very comfortable after training was done

Cons

Need to figure out software errors on your own (very rare)

2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Working independently and the satisfaction of making a room look nice

Cons

Short handed staff, overworked, and underpaid

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