5.0
Feb 9, 2026
Former employee, more than 5 years
New York, NY
Recommend
CEO approval
Business Outlook
Pros
Lots of autonomy best in class data and BI tools World-class people
Cons
flat org, growth in terms of titles can be challenging
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Users say... "Most of the people are great." "pay is good for customer service" "Work/life balance is decent for most departments, but not all." "Remote with a somewhat flexible schedule, amazing coworkers and supervisors who are always willing to help!" "Good training, helpful co"
Users say... "Management is not that helpful." "The leadership (or lack thereof) and HR department are cold and give off a “business is business” vibe rather than valuing the employees who would jump through hoops daily to turnaround work and get things done to meet their ever" "Underpaid, Understaffed, Management doesn't care about employees, Constant chaos and volatility, no job security, no growth, no solid operational systems"