The Wild Wild West of the Mattress World - Anonymous employee Resident Employee Review

1.0
Feb 5, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most of the people are great.

Cons

Imagine working for a company who has no idea where they’re going, how they’ll get there, or why. Working for Resident for a year, was a year of trying to connect the dots, ease dropping in the office to make sure you knew what was launching (and when it was “probably” going to launch) and trying to keep up with a group of people who didn’t want to talk to one another. The three most important things to make a company thrive are missing: communication, transparency, and gratitude for people who go above and beyond. Resident promotes a culture that (thought they) thrived on changing priorities on almost a daily basis, belittling others publicly on slack, and putting people on a pedestal who didn’t follow process or do things correctly. Employees are undervalued on every team, projects are left incomplete, and timelines are nonexistent, everything is always ASAP. Organization and communication are lacking on every project, or launch, it’s like they think organization isn’t necessary. I haven’t ever been lucky enough to work in such a toxic environment that it brought people together because of it. The blood, sweat and tears actually brought out the good in other coworkers, and I’ll have these friends for life and I am forever thankful for them.

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5.0
Feb 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of autonomy best in class data and BI tools World-class people

Cons

flat org, growth in terms of titles can be challenging

1
2.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- great benefits - great company culture - fully remote - lots of opportunity to grow and develop key skills (data analysis, data visualization)

Cons

- no solid systems or processes for supply chain - too many sources of truth, no good erp that everyone uses - silos within the supply chain org -- too much butting heads over decisions - management is not willing to help or provide resources if you are struggling - management is rude and not supportive when struggling and after you've conveyed that to them

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