Q: What are the top reviewed jobs at Resident?

Customer Service (3) , Customer Success (3) , Marketing (3) , Customer Service Representative (2) , Manager (2) , Project Manager (2) , Retention Specialist (2) , Sales (2) , Sales Associate (2) , Software Engineer (2) , Supervisor (2)

Question 1

Does Resident pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Resident employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Resident. This rating has improved by 8% over the last 12 months.

Question 2

How satisfied are employees working at Resident?

Accepted Answer

49% of Resident employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Resident 3.8 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

Question 3

What are the top reviewed jobs at Resident?

Accepted Answer

Customer Service (3), Customer Success (3), Marketing (3), Customer Service Representative (2), Manager (2), Project Manager (2), Retention Specialist (2), Sales (2), Sales Associate (2), Software Engineer (2), Supervisor (2)

Question 4

What are the pros of working at Resident according to real employee reviews?

Accepted Answer

"Most of the people are great." ((in 9 reviews)); "pay is good for customer service" ((in 6 reviews)); "Work/life balance is decent for most departments, but not all." ((in 5 reviews)); "Lots of autonomy" ((in 3 reviews)); "Good growth opportunity and varied" ((in 3 reviews))

Question 5

What are the cons of working at Resident according to real employee reviews?

Accepted Answer

"An environment of constant fear of layoffs, absolutely no clear direction and confused management." ((in 9 reviews)); "The leadership (or lack thereof) and HR department are cold and give off a “business is business” vibe rather than valuing the employees who would jump through hoops daily to turnaround work and get things done to meet their ever" ((in 4 reviews)); "Communication can be unclear or contradictory and the business is still catching up to its rapid growth." ((in 3 reviews))

Question 6

What are employees saying about Resident layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Resident layoffs and their outlook for job security at Resident in 2026.

Question 7

What are the top reviewed Resident locations?

Accepted Answer

New York, San Francisco, Tucson, Los Angeles, Chicago, Jeffersonville, Walnut, Israel, Falls Church, Raleigh, Houston, Texas City, Indianapolis, Yucaipa, Oakland, Walnut Creek, Santa Clara, Denver, Las Vegas, Seattle, Portland, California, Remote

Resident

Would never give it another chance - Customer Service Representative Resident Employee Review

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