Corporate Culture - Customer Service Specialist Resident Employee Review

3.0
Oct 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Good pay, full-time hours, work from home.

Cons

Micromanages every minute of your day. After using 40 hours of sick time alloted per year, you are penalized for missing work without a doctor note even for one day. Management is filled with favoritism and they want every employee to be working every second of the day and don't care about work-life balance.

Explore other reviews about Resident

5.0
Feb 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of autonomy best in class data and BI tools World-class people

Cons

flat org, growth in terms of titles can be challenging

1
2.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- great benefits - great company culture - fully remote - lots of opportunity to grow and develop key skills (data analysis, data visualization)

Cons

- no solid systems or processes for supply chain - too many sources of truth, no good erp that everyone uses - silos within the supply chain org -- too much butting heads over decisions - management is not willing to help or provide resources if you are struggling - management is rude and not supportive when struggling and after you've conveyed that to them

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