Pros
The Solution Engineers are extremely knowledgeable and experienced within the Industry. They're always willing to help or answer questions in order to help customers or close deals and make themselves as available as possible to assist. The marketing team is also a bright spot - always willing to help however they can/whenever asked. Of course, there are other really wonderful people that work there/are still associated with the Company, including the Founder. The core product itself is strong and generally gets good feedback from their customers (given youre within their ideal customer size). Most folks that switch from competitors tend to like it and want to keep it.
Cons
If you are seeking title advancement, salary advancement or advancement into leadership - steer clear! There are several people in the org that have been there for 5+ years with zero advancement. There is no investment into the sales team. They do not teach or invest in formal Sales Methodology training. There will be no onboarding/training other than watching hours of pre-generated videos. Poor internal communication is one of their biggest areas of opportunity - which creates internal tension, confusion, and a toxic work environment. Leadership is extremely unorganized and there's no clear direction coming from them. They take no accountability and no one wants to make decision on anything.