Not the worst for call centre work - Customer Service Representative Resmed Employee Review

3.0
Jan 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Good health insurance Free phone 4 weeks vacation time Paid training Room for growth if you're a top representative

Cons

Monotonous work Weird success metrics The focus is on quantity rather than quality - getting customers off the phone is more important than providing quality service

Explore other reviews about Resmed

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and they generally do prioritize learning and growth

Cons

The politics and maneuvering are too much at times. It is mostly engineering led which means nothing really ever gets shipped.

3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Staff is friendly Good pay for internship

Cons

Management has very poor communication Main team is friendly but supervisors can be rude at times

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