process analyst - Process Analyst Resolvit Employee Review

Thank you for letting us know about your experience with Resolvit. We always want to make sure our employees have every opportunity to find additional projects with us after their contracts end , whether with their old client or a new one. As a consulting firm, 80% of our team are full-time salaried employees, and the remaining 20% are flexible staffing resources, both temporary hourly employees and subcontractors. Resolvit has a team of Business Service Managers (BSMs) whose job it is to make sure that all Client Services Team members are doing well, to handle any problems that come up, and to redeploy our employees onto new contracts. To help with this, we recently added an automated redeployment tool that notifies our BSMs 60 days before a project’s scheduled end date, and notifies our Account Managers (AMs) on a weekly basis until redeployment. Additionally, we have bench time available for employees who may be between assignments. Resolvit has not recently lost any major contracts. From time to time, our clients do restructure their relationships and overall agreements with us as their needs evolve and change. This may have been what happened in your case. When this does happen, we do everything we can to reduce the impact on our employees, including through timely communication. We will be reviewing this posting with our infrastructure team, figuring out whether and where we fell short, and working hard to improve our communication in situations like yours. If you have additional details or information to help us improve, please email dialogue@resolvit.com.