Mar 7, 2017
Anonymous employee
Resolvit Response
9yThank you for sharing your review of Resolvit. We have reviewed our timesheet and payment records, and we have not found a record in the past twelve months of Resolvit contesting any unemployment claim in the State of Ohio. Could it be possible that you were working for a subcontractor to Resolvit who may have contested your unemployment claim? If that is the case, it could also explain your challenge getting reimbursed for client travel. Resolvit reimburses all subcontractors for time and expenses based on predetermined contract payment terms.
We do have a web-based expense reimbursement system that is tied to our bi-weekly payroll for all employees. Client Services Team members who incur business expenses can input them weekly with accompanying documentation, and will be reimbursed one week after the payroll period in which they’re submitted. Travel booking is done through Resolvit’s Concur tool, and Resolvit pays up front for all business flights.
Resolvit does not require or expect our employees or subcontractors to work the level of overtime you describe on a consistent basis. When there is a short-term need or significant spike in overtime, it is discussed extensively between the consultant, Business Services Manager (BSM), Account Manager, and the client. If or when these spikes occur we try to reward our employees appropriately with success and/or completion bonuses.
We encourage all our employees to contact their BSMs and our HR department whenever they are frustrated at work, so we can remediate the situation when it occurs. We require both our internal employees and our clients to adhere to high professional standards, and we always address issues such as yours when they are brought to our attention. If you would like to share any additional details about your situation, please do not hesitate to contact our Partners, our HR department, or dialogue@resolvit.com.