Pros
The relationships you build with residents and coworkers
Cons
This community has had 3 different management teams in the short time it's been open. They hire completely incompetent managers who pass their work onto you and then preach about time management. The managers are disengaged from all community events and couldn't care less about the wonderful residents. I'll be more specific... instead of joining the community in remembrance of a resident passing, they'd rather enjoy room service in their apartment. Management is constantly harrassing you about sales and tours, but refuse to take any part of the sales process. If a prospect inquires, calls, or comes in on your day off, you'll never know until they call back upset that no one has reached out to them. If you are still considering a position at Emerald Oaks, mentally prepare yourself for an extreme hostile work environment. It doesn't matter how dedicated you are. I worked hours pasted my shift, came in on my days off and often took on responsibilities for the betterment of the community. I led our community to the top of the charts in move ins and Instead of celebrating the successful month we had, I'm called into a private meeting where the managers verbally attacked me with shouts of profanity and threats. According to manegement, having the residents best interest at heart has no place in their community. You express your concerns to corporate but they do nothing. These people only care about taking advantage of seniors and making money off of the move in. Do yourself a favor and save the heartache. This company has no place for a good person.
