4.0
Apr 18, 2025
Former employee, less than 1 year
Durham, NC
Recommend
CEO approval
Business Outlook
Pros
Amazing Trainer, very supportive & encouraging management, good money, awesome co-workers,
Cons
Better to have experience in collections and/or have a sales mindset: persuasive, get payment by the end of the call, always! Not the best job for a more customer service mindset. In my opinion: You can't care about what happened and why they can't pay their medical bill or offer support/suggestions for help paying, like charity care - unless specified to do so.