Company tries to discredit negative reviewers versus fixing issues. Correction - 401k has no company match while owners flaunt their wealth. Medical, dental, vision benefits are federal minimum; it has the minimum features at higher than normal copays / deductabiles. Have to get a referral, prescription coverage is poor, etc. Customer service does not have SLAs like 80% of calls answered in 20 seconds, or ASA of 30 seconds. What few KPIs they measure are measured manually, and the manager doesn't use a weighted average, so any KPI that is an average is incorrect - lol. The company says look, hear, smell how cool were are - how fun. We even have a massage therapist, breakfast snacks, and video games because we care about our employees. While true its all smoke and mirrors to cover and hide the poor reality. I am not a competitor with a fake review, I'm a hardworking, educated, and experienced person who was so dismayed by the audacity of this company's bait and switch mentality, and open disdain for it's employee's that i've taking the time to post.