A lot needs to change - Anonymous employee Revolut Employee Review

1.0
Dec 21, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Product is great idea, lots on offer within the office.

Cons

Pretty much everything, the whole company is in a mess, with a stream of managers with no experience (most only having internships before leading large scale teams?!?) driving this, they talk about hiring A players yet I would say 90% are C players and would struggle working in any other organisation, the focus has been grow and hire anyone. The Founder Associates drive everything yet they built departments with no knowledge on how to build a business or even the basics in business and finance. We have hired too many non-banking people who have no knowledge of regulations that will impact everything as the company expands. There is no budgeting process in place when recruiting teams, everyone here thinks money is limitless yet money is very limited. The whole organisation needs an overhaul from top to bottom, Nik created a great idea and product yet is now the stopping block for this company being great, he needs to move on to allow the company to succeed further not to mention a bully (I'm surprised no legal, press article has hit about this yet!) If nothing changes in early Q1 2020 this will be a WeWork of the challenger banks, with Martin Gilbert arriving in January he has his work cut out to sort out with the board and in particular his first job (likely from investors being worried) will be to sort out Nik or replace him soon.

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Revolut Response
6y
Thank you for your honest and thorough feedback. When we launched Revolut, we had big dreams on what we wanted the product to be. As we’re scaling up to make that vision a reality, we sometimes encounter issues that help us to mature and thrive as a company. We recognise that some of our processes are still developing a finalised structure, and that we are in the process of filling out our management teams to address these issues properly. As a company, we’ve always tried to be transparent and own our mistakes. Our CEO has repeatedly addressed issues through our blog on topics such as company culture, compliance, and payment outages. When something doesn’t work, we want to make it better - one of our core values is Never Settle. As we grow, and welcome Martin Gilbert to our board in 2020, we’ll continue to address our shortfalls and become stronger as a company. We would love to get your detailed suggestions on things that we can do to improve our processes for you and your colleagues. Please get in touch with your local HR, or if you would prefer to remain anonymous, through our Whistleblowing process.

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