Jun 9, 2020
Revolut Response
6yThank you for your review, we’d like to address some of the points you’ve raised.
There are channels for you to escalate some of your complaints, and we’d urge you to speak to management so that they can address some of your concerns, especially around ways of working. However, we do have robust A/B systems in place as well as research, and these are personalised according to each Product Owner’s approach. We’d ask that you to escalate this and ensure you’re getting the help you need to put these in place.
Your functional manager is the expert in your field who should help you to develop your skills further. We’re sorry to hear that you don’t feel that you’re getting the support you need in your regular meetings. We’d ask that you speak to HR or your line manager if you feel that you’re not getting the support you need. We’re also working on various ways to improve feedback in performance reviews, announced recently in our town hall.
Revolut’s performance review process includes time for informal and formal check ins on performance. Where people have been let go after a performance review, this follows formal review and discussion of their performance and where the company believes that the employee has not achieved the expected performance. We take any claims of unfair dismissal really seriously, and dispute that someone would be let go on the grounds of disagreeing with anyone.
We do recognise that we’re a relatively new company, and we still have some growing to do in terms of culture and management. Please know that your feedback on this matter is being taken into account and will be sent on.
Lastly, we’re proud of our leadership and their drive and determination to build a financial superApp that makes life easier for all our customers. Maybe, as in other startups, our enthusiasm sometimes runs away with us - so we’ll take your comments on board. Thank you.