Make Sh*t possible - Customer Service Representative Revolut Employee Review

1.0
Sep 4, 2020
Recommend
CEO approval
Business Outlook

Pros

- If you are always hungry Revolut delivers free food for everybody, who starts work after 5 PM( you can choose the meal on a special web site). In Corona times I think they do not do it anymore. - Gift card for shopping if you worked on Christmas for example.

Cons

- "hot desks" every day you sit somewhere else, people often take equipment: mouses, cables etc. away and before start work, you should search for it 20 minutes in the office. - The possibility that your contract will be not prolonged after 3 month is 70%, if you do not make 60 chats per day (already as new joiner you must do the target which have persons that work there for a long time). Team leader decides give you a chance or not. - Revolut is no place for you, if you are an emphatic and customer-oriented person, quantity decides almost everything. - Company does not appreciate its employees, they look at you like on a tool which is very easy to change.

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Revolut Response
5y
Thanks for taking the time to let us know about your time with us, it’s a shame that it didn’t work out. We appreciate that our culture won’t be right for everyone, we’re doing things that have never been done before and this requires a lot from our people. We’re working on our recruitment and onboarding processes to make sure that everyone we hire can be happy and productive here. We wish you well in your future career.

Explore other reviews about Revolut

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Revolut was one of the most rewarding experiences in my career. Every day brought something new to learn, and I was trusted with meaningful work from the beginning. The pace is fast, but that's exactly what helped me develop my analytical thinking, decision-making, and financial crime investigation skills. I genuinely enjoyed working with my team, they were approachable, knowledgeable, and always willing to help when needed. If you're someone who enjoys solving complex problems, taking ownership, and continuously learning, you'll appreciate the culture here. Looking back, I'm grateful for everything I learned during my time at Revolut.

Cons

The probation period can be quite challenging because the expectations are high from the start. There is a lot to learn in a relatively short period, and it can feel a little overwhelming initially. That said, once you adapt to the pace and understand the processes, it becomes much more manageable and rewarding.

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Highly challenging culture that values your work

Cons

Not for everyone. There is a high bar in performance and all are expected to excel at work.

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