Revolut's definition of product owner is very different - Product Owner Revolut Employee Review

1.0
Apr 21, 2021
Recommend
CEO approval
Business Outlook

Pros

- Financially rewarding if you stay long enough

Cons

Revolut is a relatively big company, so things may be different for different teams. Some thoughts: - Agressive culture from the top. Working extra hours is almost a norm (which wasn't a big issue for me). The COO calls out individuals publicly in large meetings and puts them on the spot for even a small change in due-date. In many cases, the individual may not even have committed to that due date and the due-date was just assumed by management. - Leaders don't have people management skills. They use the term 'crack the whip' to describe some of the work they have to do. - Engineers are seldom involved in solution design because solution design often happens in meetings with senior leaders where engineers are not invited to. This results in a frustrating process. - Product Ownership here is a lot about tactical project management that relies on the traditional 'business requirements' concept, rather than discovery-led product management that uses design-thinking to build better products. - Day-to-day involves putting out operational fires (at least once a week to every other day). This is very distracting from the work you want to do. This is because 'you own the product' and so you own the fire as well. If you don't put out the fires, it'll trigger risk indicators that may lead to you being fired. - There is an emphasis on quantifying everything, even if it comes at the cost of productivity, morale, or peace of mind. - Employee turnover is quite high, but never have I heard any senior leaders or execs asking for any feedback on how they could be better or what can be done differently. - There are a few more but the above are the more important ones I feel.

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Revolut Response
5y
Hi there! Thank you for sharing your experience. Companies take many approaches to product ownership and engineering and our approach may not have been the same as your experience elsewhere. We want our people to feel empowered when they come to work and we do welcome advice and feedback at every level. We've found a quantitative approach to be the most effective way to chart our progress. But we also work hard to track feedback so that every product is the best it can be and is improved at every stage of development. We do work hard, and fast, but we try never to do so at the expense of our people. We've moved to permanent hybrid working and this year we introduced two well-being days in recognition that everyuone has had a challenging year. We listen to employee feedback and adjust where we get a steer that things aren't as they should be. We'll keep focusing on how we can make Revolut a great place to be for everyone. We hope you stay the course in this Revolut story. We wish you well.

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