Quick career boost... or not - Customer Support Specialist Revolut Employee Review

3.0
Jan 31, 2022
Recommend
CEO approval
Business Outlook

Pros

Great salary offered, benefits for Support employees including late night taxi and dinners. You have loads of opportunities to grow by changing departments or grwing within yours

Cons

Very chaotic and not structured. If you come to new department prepare yourself for mess with scope, reporting lines. Lack of communication between teams. Absolutely mess with reward system.

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Revolut Response
4y
Hi, thank you for your review. We know that through daily interactions with customers, the Support teams are in the field representing Revolut every day so we want to give them back by offering the best benefits and learning opportunities. We're glad that you appreciate it. We are still a very young business that has grown very quickly to meet the needs of our customers. We’re constantly looking to ensure that we support the people who enable us to create great products and support our customers. We've very open to hearing your suggestions so please do raise your concerns via Revolut Voices. Wishing you all the best!

Explore other reviews about Revolut

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Revolut was one of the most rewarding experiences in my career. Every day brought something new to learn, and I was trusted with meaningful work from the beginning. The pace is fast, but that's exactly what helped me develop my analytical thinking, decision-making, and financial crime investigation skills. I genuinely enjoyed working with my team, they were approachable, knowledgeable, and always willing to help when needed. If you're someone who enjoys solving complex problems, taking ownership, and continuously learning, you'll appreciate the culture here. Looking back, I'm grateful for everything I learned during my time at Revolut.

Cons

The probation period can be quite challenging because the expectations are high from the start. There is a lot to learn in a relatively short period, and it can feel a little overwhelming initially. That said, once you adapt to the pace and understand the processes, it becomes much more manageable and rewarding.

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Revolut Response
1d
We appreciate your feedback. Our goal is to create an environment where people can grow, thrive, and help others around the world. Thanks for sharing your experience on Glassdoor and
5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Highly challenging culture that values your work

Cons

Not for everyone. There is a high bar in performance and all are expected to excel at work.

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