Major mismatch between promises and reality - Operations Manager Revolut Employee Review

2.0
Jul 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Smart, young people are everywhere. Revolut attracts great talent. The interviews were actually great. Pay was not bad. Despite the remote set up (another pro), some colleagues were good to work with. The product itself remains top notch.

Cons

I get that things change incredibly quick at Revolut, so what you've been promised at hiring may not be the same thing you arrive at a couple of months later. However in my case, the mismatch was gigantic. I was promised a team of 4-5 people - that was off the table. I was promised to work on a specific product that I was fond off - that was off the table. I was promised I'd work in a project-oriented fashion - but I soon realized that Operations Manager at Revolut means incredibly operational work (I should've seen it coming, given the job title..) at nitty-gritty levels nowhere near what I should have been doing at my seniority. You pair that with a mismatch in what Revolut likes to take pride in (e.g. great customer experience) and the actual real life (sell, sell, sell, who cares about customer experience, we need to sell). On top, you add a disorganized team with lack of middle management, a couple of people too full of themselves (tenure at the company beats all else at Revolut). There is the fact that 100% remote is nice, but when you don't even have a couple of onboarding days, I never saw ANYONE in person over the course of a few months - you just feel like a robot. I could go on and on - one more point is their unfair equity compensation scheme which doesn't really allow employees to part-take in increasing evaluation of the company, unless they've been there for a few years (since you get your equity as equivalent of $$ and not in number of shares, hence anything that hasn't vested isn't growing in value) Overall I think I got pretty unlucky, and my feedback seemed to have been taken when I handed in my resignation during the probation period. But the sheer amount of issues I witnessed must mean that clearly there's a deeper issue at hand that cannot be explained purely with being unlucky.

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Revolut Response
3y
Hi, thank you for your message. We’re sorry to hear that you didn’t enjoy your experience with us. We try to make sure we present the current situation accordingly during the recruitment process, but we're one of the fastest growing startups and the market changes rapidly. We want to make sure we're heading in the right direction - that’s why sometimes changes are coming faster than we expected. As a fast paced culture, we appreciate that Revolut might not be the right place for everyone - but our people achieve a huge amount and have a lot of fun. We are also improving our onboarding processes to make sure that everyone we hire can be happy and productive here. We wish you all the best and one more time thank you for your feedback. HR Team

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5.0
Jul 2, 2026
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Pros

Working at Revolut was one of the most rewarding experiences in my career. Every day brought something new to learn, and I was trusted with meaningful work from the beginning. The pace is fast, but that's exactly what helped me develop my analytical thinking, decision-making, and financial crime investigation skills. I genuinely enjoyed working with my team, they were approachable, knowledgeable, and always willing to help when needed. If you're someone who enjoys solving complex problems, taking ownership, and continuously learning, you'll appreciate the culture here. Looking back, I'm grateful for everything I learned during my time at Revolut.

Cons

The probation period can be quite challenging because the expectations are high from the start. There is a lot to learn in a relatively short period, and it can feel a little overwhelming initially. That said, once you adapt to the pace and understand the processes, it becomes much more manageable and rewarding.

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Revolut Response
2d
We appreciate your feedback. Our goal is to create an environment where people can grow, thrive, and help others around the world. Thanks for sharing your experience on Glassdoor and
5.0
Jun 19, 2026
Recommend
CEO approval
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Pros

Highly challenging culture that values your work

Cons

Not for everyone. There is a high bar in performance and all are expected to excel at work.

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