Worst company to work - Support Specialist (KYC/ATO Support) Revolut Employee Review

1.0
Aug 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Work from home is the only prod which I can think of

Cons

Revolut has set an unrealistic target of 135 tickets per day for its Indian employees, which is nearly impossible to achieve without extending shifts by at least half an hour daily. Whenever employees raise concerns, management only offers vague assurances that "we will discuss this," but no action is taken. It appears these unattainable targets are designed to prevent employees from earning incentives, and even if targets are met, management often finds reasons to deduct them. I strongly advise anyone considering joining Revolut not to, and I believe HR and senior management from other countries should directly engage with support specialists in India to understand the reality of the situation. People like Sandeep Rabiya should resign!

Explore other reviews about Revolut

5.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

I am new in the role and everything is good so far.

Cons

none so far, just started

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Revolut Response
11h
Thanks for the feedback. We aim to create an organised, inspiring environment from the moment you join. Your review lets us know we’re on the right track as we continue to support our team.
5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Revolut was one of the most rewarding experiences in my career. Every day brought something new to learn, and I was trusted with meaningful work from the beginning. The pace is fast, but that's exactly what helped me develop my analytical thinking, decision-making, and financial crime investigation skills. I genuinely enjoyed working with my team, they were approachable, knowledgeable, and always willing to help when needed. If you're someone who enjoys solving complex problems, taking ownership, and continuously learning, you'll appreciate the culture here. Looking back, I'm grateful for everything I learned during my time at Revolut.

Cons

The probation period can be quite challenging because the expectations are high from the start. There is a lot to learn in a relatively short period, and it can feel a little overwhelming initially. That said, once you adapt to the pace and understand the processes, it becomes much more manageable and rewarding.

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Revolut Response
6d
We appreciate your feedback. Our goal is to create an environment where people can grow, thrive, and help others around the world. Thanks for sharing your experience on Glassdoor and
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