Review from top performer. STAY AWAY - Customer Support Agent Revolut Employee Review

1.0
Jun 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote work Amazing peers Nothing else

Cons

Whoever is considering working in Revolut support, please, check the reviews with low rating. We all thought those are from haters, people who are not made for work, you know, we all thought we are smarter than them. In reality you will end up either mentally ill, or fired. You will handle up to 7 chats at a time, KPIs will decrease every quarter, no bonuses since last quarter, you will be given extra work with no training but with the existent impossible KPIs. You are treated as rubbish, you have no chance to suggest anything, you of course can’t complain, Salary: for India - them guys are hell scared to lose the job, as the salary is decent, like twice the average. For this reason Indian employees keep quiet even when treated badly. For Europe - salary without bonuses is peanuts, you will spend on your recovery after working here more. Revolut is modern slavery, cruel, anti human and not even customer oriented ( imagine taking to 4-7 ppl at the same time, do you think customers will be happy to hear from you once in up to 10 min? There is a chance you got your new vertical just today with let’s say a few hours of reading a playbook) Your health, mental health in particular is more important, please, please stay away Career growth - non existent Progression - you will have to try really hard with the KPIs

Explore other reviews about Revolut

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Revolut was one of the most rewarding experiences in my career. Every day brought something new to learn, and I was trusted with meaningful work from the beginning. The pace is fast, but that's exactly what helped me develop my analytical thinking, decision-making, and financial crime investigation skills. I genuinely enjoyed working with my team, they were approachable, knowledgeable, and always willing to help when needed. If you're someone who enjoys solving complex problems, taking ownership, and continuously learning, you'll appreciate the culture here. Looking back, I'm grateful for everything I learned during my time at Revolut.

Cons

The probation period can be quite challenging because the expectations are high from the start. There is a lot to learn in a relatively short period, and it can feel a little overwhelming initially. That said, once you adapt to the pace and understand the processes, it becomes much more manageable and rewarding.

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Revolut Response
10h
We appreciate your feedback. Our goal is to create an environment where people can grow, thrive, and help others around the world. Thanks for sharing your experience on Glassdoor and
5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Highly challenging culture that values your work

Cons

Not for everyone. There is a high bar in performance and all are expected to excel at work.

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