Pros
Ability to make your own schedule and run your own book of business. Was a great place to work, I have hung in this long hoping it returns to a great place.
Cons
Member benefits have become shameful the past few years to where members state less and less that we are influencing their dines. After HM fired RD and TB most of the knowledgeable and tenured RMs got fired or jumped ship, the result being lots of newer RM's working under people that have never sold the product. New hire retention is terrible. Increased pricing hasn't helped in a tighter marketplace. After you actually get a contract in hand It's very hard getting the deal done within our own company. Departments do not work well together and there seems to be a lot of finger pointing. Product is becoming stale in a quickly changing marketplace. Retaining restaurants long term is very difficult and many leave on bad terms due to poor exit policy, this makes trying to get them back on the program at a later time very difficult. The new restriction policy is just another roadblock to signing up a new restaurant.