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Reynolds and Reynolds

Engaged Employer

Going Downhill - Account Manager Reynolds and Reynolds Employee Review

2.0
Sep 18, 2025
Recommend
CEO approval
Business Outlook

Pros

West area market was and still is a strong region

Cons

New management team that came in earlier this year is digressing all positive changes that have happened over the past 5 years. This includes inflexibility with customers, micromanaging, and management that is disconnected from market dynamics and pressures

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Reynolds and Reynolds Response
9mo
Thank you for sharing your concerns. We’re pleased to know the West area market continues to be strong. It's concerning to hear about the issues with the new management team. We understand the importance of flexibility, market awareness, and effective leadership, and we are committed to addressing these challenges. Your feedback is crucial, and we will work to ensure that the progress made over the years is not only maintained but enhanced. Thank you for your honesty, and please know that your input is valued as we strive to improve.

Explore other reviews about Reynolds and Reynolds

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly environment to work in, they provided lunch and my coworkers were very helpful.

Cons

There was nothing bad that stood out to me.

2.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Free lunch, the other technical writers are nice to work with. Company benefits have improved in recent years.

Cons

Incompetent DOC Management will drive even the nicest writers away from the company. If you work as a technical writer, you will be underpaid, overworked, and micromanaged. The people in the DOC department are treated differently from others in the company solely because of DOC management rules. For example, supervisors will go through your desk and drawers each week as part of cube inspections, and there are strict rules about what you can and can't have in or on your desks. Because other departments do not do this, the DOC department looks much more sad and gray than the rest of the company. Your badge tracks you at all times throughout the building. If you go to an area of the building that you don't work in, there are good odds management will ask you about that. Management does not care about the tech writers. It's turned even the nicest and most positive people negative towards the department. There are nearly zero writers who have been there longer than 1 year that are positive towards the department. Turnover in the department is crazy. Someone leaves on average every 2 months, so nearly the entire department is different in just 2 or 3 years. Even though the cafeteria is free, the food can be hit or miss.

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