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Reynolds and Reynolds

Engaged Employer

Horrible upper management - Key Account Manager Reynolds and Reynolds Employee Review

3.0
Dec 27, 2025
Recommend
CEO approval
Business Outlook

Pros

company car, travel reward benefits

Cons

Upper management does not want to put time in to support new team members which creates a fast turnover over. Unless you have been working for the company for a long time (right out of college) you are often the person to blame. Same goals never get hit so they fire the new employees instead of looking within themselves to see what they can do to better support their team.or possibly maybe they are the issue.

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Reynolds and Reynolds Response
5mo
Thank you for taking the time to share your feedback. We appreciate you highlighting both the positives, like the company car and travel rewards, and the areas where we can improve. We're committed to creating a supportive environment for all employees, regardless of tenure, and your insights are invaluable in helping us achieve that. Your suggestion for management to engage more directly with employees and set realistic expectations is duly noted. We are always working on initiatives to enhance support and communication within our teams. Your input will help drive these improvements forward.

Explore other reviews about Reynolds and Reynolds

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly environment to work in, they provided lunch and my coworkers were very helpful.

Cons

There was nothing bad that stood out to me.

2.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Free lunch, the other technical writers are nice to work with. Company benefits have improved in recent years.

Cons

Incompetent DOC Management will drive even the nicest writers away from the company. If you work as a technical writer, you will be underpaid, overworked, and micromanaged. The people in the DOC department are treated differently from others in the company solely because of DOC management rules. For example, supervisors will go through your desk and drawers each week as part of cube inspections, and there are strict rules about what you can and can't have in or on your desks. Because other departments do not do this, the DOC department looks much more sad and gray than the rest of the company. Your badge tracks you at all times throughout the building. If you go to an area of the building that you don't work in, there are good odds management will ask you about that. Management does not care about the tech writers. It's turned even the nicest and most positive people negative towards the department. There are nearly zero writers who have been there longer than 1 year that are positive towards the department. Turnover in the department is crazy. Someone leaves on average every 2 months, so nearly the entire department is different in just 2 or 3 years. Even though the cafeteria is free, the food can be hit or miss.

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