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Reynolds and Reynolds

Engaged Employer

When they know you won't fight back... - Software Implementation Specialist Reynolds and Reynolds Employee Review

2.0
Nov 6, 2016
Recommend
CEO approval
Business Outlook

Pros

-6% Roth/Regular 401k contribution, matched at 100% -Good lower management -(Position specific) Travel -Product which is superior to competition -Hire people with bad majors but good test scores

Cons

-401k match vested 0% until 2 years -Illegal rules (don't discuss your pay, don't look for other jobs, non-compete which you aren't paid for is non-binding in Texas) -Strict rules (tobacco policy without options, archaic dress code and handbook) -Extremely conservative atmosphere with little room for disagreement -Horrible Houston office is difficult to work in -Infrequently and poorly updated internal information -Lower compensation than competitors -Ostensibly encourage innovation but only as a way to improve morale. No suggestions will be listened to and good suggestions are often met with vitriolic emails explaining that the company does not actually care what lower employees think -Bonuses are either non-existent or so small they're practically insults. $15 or $20 for a good review on a week long job, which you're told to beg the customer for. Ludicrous. -I was told I was doing a good job and that no customer had ever complained about me less than a month before I was fired with immaterial reasons. -If this is the only "real job" you can get to hire you, realize that you are there for a year or two of abuse/experience and that after that you will move on to another job. It's not a good place to go but if it's all you have, it will work for a while. The employees work to make it manageable but the corporate attitude and internal rules are truly invasive and awful. -Management nickle-and-dimes you with expense reports. You can never tell when they're going to be lenient and when they're going to say no to something that they've approved in the past. -They're sticklers for rules even at their own cost. On more than one occasion I offered to save them hundreds of dollars if I got approval to drive instead of fly but they refused. -Rumors that business is slim were going around at work when I left recently

Explore other reviews about Reynolds and Reynolds

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly environment to work in, they provided lunch and my coworkers were very helpful.

Cons

There was nothing bad that stood out to me.

2.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Free lunch, the other technical writers are nice to work with. Company benefits have improved in recent years.

Cons

Incompetent DOC Management will drive even the nicest writers away from the company. If you work as a technical writer, you will be underpaid, overworked, and micromanaged. The people in the DOC department are treated differently from others in the company solely because of DOC management rules. For example, supervisors will go through your desk and drawers each week as part of cube inspections, and there are strict rules about what you can and can't have in or on your desks. Because other departments do not do this, the DOC department looks much more sad and gray than the rest of the company. Your badge tracks you at all times throughout the building. If you go to an area of the building that you don't work in, there are good odds management will ask you about that. Management does not care about the tech writers. It's turned even the nicest and most positive people negative towards the department. There are nearly zero writers who have been there longer than 1 year that are positive towards the department. Turnover in the department is crazy. Someone leaves on average every 2 months, so nearly the entire department is different in just 2 or 3 years. Even though the cafeteria is free, the food can be hit or miss.

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