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Reynolds and Reynolds

Engaged Employer

Brockman fails as owner of R&R - Field Engineer Reynolds and Reynolds Employee Review

2.0
Jun 12, 2008
Recommend
CEO approval
Business Outlook

Pros

The pay was good for the work. Previous to Bob Brockman life was good at Reynolds & Reynolds. Since that time sales are non-existant and service has gone to the dog house. I can only talk good about this company previous to the buyout. Then we had good csrs to drive that were not deforming our backs and other body parts. We were encourgrd to take care of customers first then wory about overtime or other expenses. Previous to Bob brockman this company worked smarter rather than harder and foolishly waisting gas on driving to customers for old green screens, keyboards and many other items that we sent to the customer by Fed-x saving out own miles and our backs.

Cons

Management lies to employees and benefits have dropped.

Explore other reviews about Reynolds and Reynolds

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly environment to work in, they provided lunch and my coworkers were very helpful.

Cons

There was nothing bad that stood out to me.

2.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Free lunch, the other technical writers are nice to work with. Company benefits have improved in recent years.

Cons

Incompetent DOC Management will drive even the nicest writers away from the company. If you work as a technical writer, you will be underpaid, overworked, and micromanaged. The people in the DOC department are treated differently from others in the company solely because of DOC management rules. For example, supervisors will go through your desk and drawers each week as part of cube inspections, and there are strict rules about what you can and can't have in or on your desks. Because other departments do not do this, the DOC department looks much more sad and gray than the rest of the company. Your badge tracks you at all times throughout the building. If you go to an area of the building that you don't work in, there are good odds management will ask you about that. Management does not care about the tech writers. It's turned even the nicest and most positive people negative towards the department. There are nearly zero writers who have been there longer than 1 year that are positive towards the department. Turnover in the department is crazy. Someone leaves on average every 2 months, so nearly the entire department is different in just 2 or 3 years. Even though the cafeteria is free, the food can be hit or miss.

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