Pros
Reynolds & Reynolds boasts some of the most competent, caring, and dedicated lower-level employees I've seen in my career. There are great opportunities for the entry-level employee to gain experience in business, customer service, and the automotive industry, and provides a view of some of the challenges facing corporate America. Benefits are excellent for young, single employees, but become much more expensive for those employees with families to provide for. I will say that the Reynolds & Reynolds facility is among the best in the area, complete with a gym, a bank, a cafeteria, and a small store. It provides a great social network of sports leagues, round tables, and family events.
Cons
Getting into Reynolds is a feat in itself, with the rigorous and sometimes incomprehensible testing requirements. Merely making it in the door feels like an accomplishment, until you realize how difficult it is to get anywhere once your foot is in the door. Promoting is intended to come from within; however, jobs are not posted so it is difficult to move laterally within the company. Senior level management personnel are not in touch with the issues their reports face, especially Mr. Brockman, who resides nearly full-time out-of-state. In addition, he has a blatant and notorious disinterest or perhaps disregard for the people that work for him. While it may well be true that the closer you get to the top, the warmer he is, but his inability to connect with those at the bottom has not given them much hope that they will find that out. It doesn't help that every piece of employee literature is so steeped in legalese that you begin to wonder why that is deemed necessary.