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Reynolds and Reynolds

Engaged Employer

Take for the paycheck, leave ASAP - Reynolds Solutions Specialist Reynolds and Reynolds Employee Review

1.0
Jun 3, 2012
Recommend
CEO approval
Business Outlook

Pros

You will be surrounded by fresh college graduates who, like you, probably had a hard time finding a good job. ReyRey will take chances on fresh college graduates, and for that, the people you work with will be fun. There is a 401k match (with a 2 year vesting requirement - few make that vestment period), and benefits.

Cons

Where do I even begin? In a nutshell, fresh college graduates are exploited for their ignorance of pay & expectations, while senior management rakes in the cash. The pay is below market. The day I walked in the door was the most money I ever made at this company. The company actively pursued finding ways to short employees out of compensation; travel is always before 8am or after 5pm - which would be fine if advancement, raises and a high salary were part of the package - but they aren't. I received exactly 1 raise in over 2 years of employment, and when in conjunction with reduced overtime, I literally made less money in year 2 as I did on the day I started. Everything you do is monitored. Everything. Codes to dial out and phone call recording, email monitoring (& reading by Management), punch codes to go through every door in the building, phone calls to customer phone lines rather than your cell. There is absolutely no room for advancement. I was there over 2 years and did not see a single meaningful promotion. Career development is actually discouraged because it shows that you are attempting to leave. I actually had to hide the fact that I was pursuing a graduate degree. I've never seen a place with worse morale. Everybody hates their job, and their employer. Everyone knows they are being taken advantage of. Even customers. Customers are forced to sign decade long contracts with caveats in the contract like "must provide written notification of cancellation 2 years prior to contract termination" - so a large percentage of the customers you see hate the company you work for. I could keep going, but what is the point? The absolute only reason to take this job is that it is the only professional job you can get, and you are trying to gain experience. That is it. I wouldn't recommend this company to anyone, and I feel bad for the people I know who are still working there. They must either not realize that jobs are out there at 175% of the salary with less expectations of you, or they must be complacent. The whole thing is just really sad.

Explore other reviews about Reynolds and Reynolds

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly environment to work in, they provided lunch and my coworkers were very helpful.

Cons

There was nothing bad that stood out to me.

2.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Free lunch, the other technical writers are nice to work with. Company benefits have improved in recent years.

Cons

Incompetent DOC Management will drive even the nicest writers away from the company. If you work as a technical writer, you will be underpaid, overworked, and micromanaged. The people in the DOC department are treated differently from others in the company solely because of DOC management rules. For example, supervisors will go through your desk and drawers each week as part of cube inspections, and there are strict rules about what you can and can't have in or on your desks. Because other departments do not do this, the DOC department looks much more sad and gray than the rest of the company. Your badge tracks you at all times throughout the building. If you go to an area of the building that you don't work in, there are good odds management will ask you about that. Management does not care about the tech writers. It's turned even the nicest and most positive people negative towards the department. There are nearly zero writers who have been there longer than 1 year that are positive towards the department. Turnover in the department is crazy. Someone leaves on average every 2 months, so nearly the entire department is different in just 2 or 3 years. Even though the cafeteria is free, the food can be hit or miss.

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