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Reynolds and Reynolds

Engaged Employer

Drones will be happy here.... - Supervisor Reynolds and Reynolds Employee Review

1.0
Jan 21, 2009
Recommend
CEO approval
Business Outlook

Pros

You will receive a paycheck. Not a large one, or one comparable to other companies with similar positions, but they do indeed pay you.

Cons

The entire corporate culture and management philosophy. I'm speaking of UCS, of course, since Reynolds has ceased to exist in all but name. Bob Brockman's approach to business is completely focused on *his* bottom line, and employees (and customers!) are seen either as a means to that end, or as a problem that must (reluctantly) be dealt with. If you're read John Grisham's novel "The Firm" you have some idea of what level of micro-management and employee surveillance exists at U-Rey. Phone calls, internet use, documents on workstations/servers, building access (all external and internal doors are keycode locked) - all are tracked and monitored regularly. As an employee, you are the enemy. Everything is regulated down to the number and size of photographs that you are permitted to display on your desk. Of course, you do have the advantage of working for lower wages than equivalent positions, mediocre (at best) benefits, and customer relationships that only involve lawsuits a couple dozen times a year. They do, however, throw a pretty good Christmas party, if you're into washed up 70's bands that are good enough to headline the local casino on a Thursday night.

Explore other reviews about Reynolds and Reynolds

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly environment to work in, they provided lunch and my coworkers were very helpful.

Cons

There was nothing bad that stood out to me.

2.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Free lunch, the other technical writers are nice to work with. Company benefits have improved in recent years.

Cons

Incompetent DOC Management will drive even the nicest writers away from the company. If you work as a technical writer, you will be underpaid, overworked, and micromanaged. The people in the DOC department are treated differently from others in the company solely because of DOC management rules. For example, supervisors will go through your desk and drawers each week as part of cube inspections, and there are strict rules about what you can and can't have in or on your desks. Because other departments do not do this, the DOC department looks much more sad and gray than the rest of the company. Your badge tracks you at all times throughout the building. If you go to an area of the building that you don't work in, there are good odds management will ask you about that. Management does not care about the tech writers. It's turned even the nicest and most positive people negative towards the department. There are nearly zero writers who have been there longer than 1 year that are positive towards the department. Turnover in the department is crazy. Someone leaves on average every 2 months, so nearly the entire department is different in just 2 or 3 years. Even though the cafeteria is free, the food can be hit or miss.

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