Pros
80% of the people are absolutely amazing. I have found some of my best life-long friends from the years at RR. The sales training and experience you gain by working here for a few years will be invaluable to a long-term sales career. The same goes for the problem solving and general staying-sane you have to practice daily while working here. The benefits are decent and probably close to industry standard (High deductible health, 6% 401K match, affordable vision/dental/life/AD&D). You truly do have the best products to sell in the industry...and although there is a lot to be improved upon...you can be confident knowing if you win a sale, it's because you deserved it, not because you were a sales monkey selling "me too but cheaper" like the competitors. Because of this level of skill required, you can make a LOT of money if you stick it out for the first few years (but you'll have to fight for a lot of it when they try to shaft you).
Cons
I have literally had multiple prospects/customers say things like "call me when your owner is dead", "how does it feel working for Nazis?", "you're the only reason I tolerate your company", etc etc. A majority of customers agree that RR offers the best products in the industry, but more and more they are becoming unwilling to pay for them, especially considering the general disgust most of them feel towards the company. Employees feel the same way, even those who have been around a long time. Team meetings generally consist of everyone catching up and complaining about how awful the company is, how they got railroaded by someone, or how the company owes them thousands of dollars they have been fighting for months to get paid. The "leadership" is questionable at best, and getting worse and worse. They would rather have incompetent and inconsistent managers (that they can control like puppets) than leaders who develop and unite their teams. I saw a lot of amazing employees get screwed and a lot of horrendous employees get rewarded during my time here. Much of it was, frankly, very sad to watch. Disgust is a word that described a lot of what I felt in the last year. There is an unbelievable amount of red tape and tension between departments. In what world is it normal to have to wait a week for contracts to be edited for a customer finally ready to sign a deal you worked on for 6 months? Many of us often talked about how it felt like management sat in a room to think of ways to make our already very difficult job harder. There is not a ton of opportunity for advancement. Even if there was a spot to open, you would likely make LESS money but have MORE responsibility, stress, and travel. I had many above me confirm this. There are many rumors going around about the stability of the company and whether or not it will be sold off in pieces. There has been a lot of reorganization going on the past few years and (surprise) it created even more turmoil and consisted of extreme favoritism towards some people.