Pros
I have to differentiate between the team of people I work with and the company I work for. The people I work with on a day-to-day basis are great. We work well together and there's actually very little drama compared to some of the other places I've worked. That's pretty refreshing. In general, the people in Dayton all seem to be bright, talented individuals. There's extensive pre-employment testing, so that probably has something to do with it. Dollar-for-dollar match on 401(k) is nice is the only real nice pay-related benefit. I keep expecting them to cut that because of the way they are about everything else, but they haven't yet. They offer tuition reimbursement for undergrad work, but not graduate work. Dayton facility is beautiful. Free on-site gym might be my favorite thing. On-site cafeteria is great too, and not very expensive.
Cons
For starters, there's an internal push to change Reynolds' score here on glassdoor.com. People are being encouraged to go online and create multiple e-mail addresses and post multiple positive reviews here. So scan through the ratings and any time you see one that looks like fluff, that's pretty much what's happening. The ratings are still pretty bad, but they'd be worse without that campaign. As for my personal comments, where do I start? My salary is pathetic. And really it all ends there for me. I even got a big promotion and only got the equivalent of a $0.55 per hour raise, and even then I had to wait four months before I got that. 5 month wait for any benefits. No real vacation till after you've been there one full calendar year. You accrue vacation based on last year's service. So if you get hired in July of 2009, you get zero vacation or sick time for the rest of the year and 5 days for 2010. They do this so they don't have to pay out accrued vacation. Like if I quit today, I would have earned 5 of my 10 vacation days for 2010 already, but I wouldn't get paid for them because I'm not eligible for them until January 1, 2010. It's just one more way to hold back a little more money from the employees. Pay periods are every two weeks, but you don't get paid for a week and a half. So the next pay period ends on Friday. I'll submit my pay sheet on the following Monday, but I won't see that money till the Wednesday of the following week, a full 11 days after the end of the period. Again, this is just one more way they hold on to your money. If you get hired and start a Monday at the beginning of a two-week pay period, you won't receive your first paycheck until 3 1/2 weeks later. As for the environment, employee morale in Dayton about the company itself seems to be universally horrible. There's a huge rift between Houston (where the leadership is based) and Dayton. Nothing gets done without Vice President Approval, and a lot of things don't get done without going all the way up to Bob Brockman himself. He even personally approves every hiring decision and every raise for this company of 6,000 employees. If Google is a horizontal, collaborative business, Reyrey is the opposite. Management treats their employees like school-children, and they treat their customers worse. UCS, the company that bought Reynolds had about 2000 dealership customers two years ago. Over half have left for other DMS providers, and not because their software systems were bad. They left because they hated being constantly strong-armed to do things by UCS/Reynolds, all of which cost them more money. Bob Brockman thinks he's God in his white shirt and red tie. Truth be told, though, within this private company, it's basically true.