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Reynolds and Reynolds

Engaged Employer

Naked Lime & IMN: Sexism, Racism, Turnover & More! - Marketing Support Specialist Reynolds and Reynolds Employee Review

1.0
Jan 19, 2015
Recommend
CEO approval
Business Outlook

Pros

Steady (albeit low, according to industry standards) paycheck. Onsite dining room that serves good food -- the cookies are excellent.

Cons

Sexism: There are no women in positions higher than supervisor at Naked Lime. At the company birthday party, only two women won company-wide awards (from parent company Reynolds and Reynolds), out of 10+ awards that were given. Racism: In IMN, there have only been two associates terminated, both of whom have been black women -- two of the three black associates ever employed in that department, actually. No black men have ever been employed in that department. One supervisor even relentlessly bullies the women of color on her team, until they are terminated or forced to quit due to health issues. Favoritism: While favoritism is expected in a work environment, it is absolutely glaring and unprofessional at this company. If you are your supervisor’s favorite, you can arrive up to 30 mins late and not get so much as a slap on the wrist. If end up the bane of your supervisor's existence (most of the time through minor mistakes), then your life will be made as miserable as possible. Even worse, the director of NLM also has this tendency. Everyone is micromanaged, and supervisors must be CC’d on every email you send -- to your 60+ clients, no less. Environment: There are no windows and bright, curious, recent college grads are turned into sad-eyed cubicle mice that launch emails all day. While commission is presented as an “additional” benefit during the interviewing process, your job security absolutely depends on you meeting certain (pointless) benchmarks each month. The additional income is a pittance for the amount of work it takes to meet those benchmarks, and if you decide to work past your regular hours, you will not get paid overtime. And even if you do well and embrace your status as favorite, you will probably be stuck in middle management for a decade or longer. Administration: THERE IS NO HR DEPARTMENT, and while this might not sound terrible at first, it definitely can be -- especially in regards to sexual harassment and being under middle- and upper-management that relies too heavily on favoritism and not enough on logic and good business sense. An associate sexually harassed a former associate for months, sending her love letters and even trying to inappropriately touch her in an after-work function. Yet her supervisor did not like her, and she felt her voice and concerns would go unheard. It is not easy to speak up, and most especially if the environment you navigate for work is hostile and unsafe. Fast Facts: Your experience at Naked Lime is solely reliant on your supervisor. In the past 12 months, there has been a turnover rate of approximately 40% for the IMN department. Clients are rapidly canceling because the IMN program is dated and clunky. Upper management wants to start penalizing people for not meeting on particular benchmark by taking money from their already low paychecks. Upper-management is encouraged to leave reviews on here to even out the rating. If you smoke cigarettes, you will be fired, regardless of performance. As account managers, we are trained to treat our clients like walking money signs, not people.

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Pros

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Cons

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2.0
Apr 27, 2026
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Pros

Free lunch, the other technical writers are nice to work with. Company benefits have improved in recent years.

Cons

Incompetent DOC Management will drive even the nicest writers away from the company. If you work as a technical writer, you will be underpaid, overworked, and micromanaged. The people in the DOC department are treated differently from others in the company solely because of DOC management rules. For example, supervisors will go through your desk and drawers each week as part of cube inspections, and there are strict rules about what you can and can't have in or on your desks. Because other departments do not do this, the DOC department looks much more sad and gray than the rest of the company. Your badge tracks you at all times throughout the building. If you go to an area of the building that you don't work in, there are good odds management will ask you about that. Management does not care about the tech writers. It's turned even the nicest and most positive people negative towards the department. There are nearly zero writers who have been there longer than 1 year that are positive towards the department. Turnover in the department is crazy. Someone leaves on average every 2 months, so nearly the entire department is different in just 2 or 3 years. Even though the cafeteria is free, the food can be hit or miss.

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