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Reynolds and Reynolds

Engaged Employer

Don't expect to retire from this company! - Client Support Analyst Reynolds and Reynolds Employee Review

2.0
May 6, 2015
Recommend
CEO approval
Business Outlook

Pros

Professional atmosphere - if you can deal with being watched like a hawk and required to only wear dark colored suits every day and be expected to act like a cookie cutter employee. I was lucky to have a great boss for 7 years, who was the only reason I stayed as long as I did. Camaraderie amongst co-workers Subsidized onsite dining room Learned a few things that were helpful in my next job. The best thing I can say about this company is that their procedures "ran like clockwork." R&R was more organized in that respect than anywhere else I have worked.

Cons

Management protects management and ignores EEOC. Prejudicial towards recent male graduates of A&M University. Employees are immediately pegged as to whether or not they are 'promotable.' If it is a YES, then they are groomed for success and advancement. If they have not advanced within a reasonable amount of time, they are 'encouraged' to look elsewhere for employment. Was once told by a Senior Manager that the company prefers NOT to hire UT or Rice graduates because "We don't want free thinkers here. We want people who follow directions." Just wondering - is the 'unspoken' rule still in place that only upper level employees are allowed to use the elevators? In short, management is a 'good ole boys' club that treats itself very well and its employees like slaves..

Explore other reviews about Reynolds and Reynolds

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly environment to work in, they provided lunch and my coworkers were very helpful.

Cons

There was nothing bad that stood out to me.

2.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Free lunch, the other technical writers are nice to work with. Company benefits have improved in recent years.

Cons

Incompetent DOC Management will drive even the nicest writers away from the company. If you work as a technical writer, you will be underpaid, overworked, and micromanaged. The people in the DOC department are treated differently from others in the company solely because of DOC management rules. For example, supervisors will go through your desk and drawers each week as part of cube inspections, and there are strict rules about what you can and can't have in or on your desks. Because other departments do not do this, the DOC department looks much more sad and gray than the rest of the company. Your badge tracks you at all times throughout the building. If you go to an area of the building that you don't work in, there are good odds management will ask you about that. Management does not care about the tech writers. It's turned even the nicest and most positive people negative towards the department. There are nearly zero writers who have been there longer than 1 year that are positive towards the department. Turnover in the department is crazy. Someone leaves on average every 2 months, so nearly the entire department is different in just 2 or 3 years. Even though the cafeteria is free, the food can be hit or miss.

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