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Reynolds and Reynolds

Engaged Employer

Decent pay, good benefits for college grads -- but with the cost of high turnover and unstable management. - Tax Professional Reynolds and Reynolds Employee Review

4.0
Sep 18, 2008
Recommend
CEO approval
Business Outlook

Pros

Lately Reynolds has made it a policy to hire mostly people who recently graduated from college. It was a good entry level position for me to get experience, and they were willing to take a chance on me despite limited knowledge in my field. The hiring process went fairly smoothly, and I was able to negotiate for the position I wanted. I feel that I have a solid amount of horizontal mobility and could fill a position in a large number of other departments if I expressed the interest. As a person in my mid-20s, I find that Reynolds' hiring practices means that there are many peers in my age group, so socialization is very easy. There are a number of intracompany sports leagues, an onsite gym, credit union, and cafeteria run by Aramark. The Christmas party is top-notch and there's a fun family cookout in the fall . At the Dayton headquarters, the building is brand new and the grounds are beautiful, and located in a spot right next to the Greene. Reynolds has a pretty good benefits package that kicks in after four months and a superb 401k match -- 100% of your first 6%. My personal experience is that mid-level management is spotty. Personally, I receive very little oversight or individual training. On the other hand, I am given a large amount of trust to do my job, so I don't have to worry about management breathing down my neck. I hear it's the opposite in different departments. We have regular staff meetings to communicate. I haven't been at the company long enough to comment decisively on promotion opportunities or raises, but so far I don't feel like any doors have been closed on me. From speaking with other employees, Reynolds sounds like they regularly give competitive raises. They do bi-annual performance reviews.

Cons

In 2006, Reynolds was acquired by a smaller competitor, UCS, and the merger has been rocky. There was a major management shakeup and there is visible animosity between the old-school Reynolds veterans and the new management from Houston. Many of the new policies have yet to be smoothly implemented. For example, the old attitude of the sales team was that Reynolds would bend over backwards to satisfy customers. Bob Brockman, by comparison, is a to-the-letter-of-the-contract type of businessman. Likewise, the UCS accounting team that was installed brought with it many of the accounting practices of a private company that Reynolds, formerly a public company, could never get caught doing. Turnover is very high at the company. I don't feel like I have much job security, but at least I'm not a temp or a freelance contractor. The pay is decent -- pretty good for the first job out of college. But it's probably well short of what someone with the same job description makes at other companies. The starting pay package is very similar to all fresh entry-level hires -- I've asked around. We replaced SAP with UCS's software product, Power. Power was designed for regional car dealerships, not nationwide software companies. As such, it's woefully underpowered (ironic, I know) to handle the tasks of the software it replaced. It may be free, but it's murder to productivity. Not only that, it has given most non-sales people a distinct dislike for our own product.

Explore other reviews about Reynolds and Reynolds

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly environment to work in, they provided lunch and my coworkers were very helpful.

Cons

There was nothing bad that stood out to me.

2.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Free lunch, the other technical writers are nice to work with. Company benefits have improved in recent years.

Cons

Incompetent DOC Management will drive even the nicest writers away from the company. If you work as a technical writer, you will be underpaid, overworked, and micromanaged. The people in the DOC department are treated differently from others in the company solely because of DOC management rules. For example, supervisors will go through your desk and drawers each week as part of cube inspections, and there are strict rules about what you can and can't have in or on your desks. Because other departments do not do this, the DOC department looks much more sad and gray than the rest of the company. Your badge tracks you at all times throughout the building. If you go to an area of the building that you don't work in, there are good odds management will ask you about that. Management does not care about the tech writers. It's turned even the nicest and most positive people negative towards the department. There are nearly zero writers who have been there longer than 1 year that are positive towards the department. Turnover in the department is crazy. Someone leaves on average every 2 months, so nearly the entire department is different in just 2 or 3 years. Even though the cafeteria is free, the food can be hit or miss.

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