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Ria Money Transfer

Part of Euronet

Engaged Employer

It’s not worth it - Anonymous employee Ria Money Transfer Employee Review

1.0
Jan 5, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some kind and well meaning people. It is a very diverse company, so a lot of opportunities to learn about other cultures.

Cons

Ria has a toxic culture, and it starts at the very top. Nepotism is a big issue here, and it has led to very poor leadership for key areas of the business. And although it is well known that these leaders are driving talent away and hurting the business as a whole, they rarely face consequences. Some of the people in prominent positions are there because of childhood friendships or inappropriate personal relationships. Because this is happening at the top, people who point out these discrepancies in accountability are usually the ones punished or end up leaving. Spain runs the show. Everyone, including the CEO is afraid to push back on anything that the Spain office wants to do. The team there will refuse to collaborate, hide key information, and run around doing whatever they would like. They rarely face consequences and leadership has stated that they don’t care about real metrics or performance for that team. These issues are leading to a very high turnover rate. Your options are to either not complain, fall in line, and do things as they have always been done without question, or leave. Do yourself a favor and look elsewhere.

Explore other reviews about Ria Money Transfer

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to learn customer service! Great atmosphere Consistent schedule

Cons

Stress when cashing checks Working alone the majority of the time

1.0
Jul 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not many pros here. For some its the people, for others its the free lunch once a week. Free food wasnt important to me.

Cons

Initial onboarding was nonexistent. The culture is very every man for himself which really hinders collaboration even though thats the justification for being in a hybrid work schedule. Senior Management is terrible at managing the business so instead they bring in a consulting firm (not out of the ordinary) to make recommendations on where the business should be headed. They are far behind competitors in terms of product offerings, reliability, and trust because there is too much bureaucracy. The physical retail stores have become a hinderance for the company. Career advancement is not something managers will work with you on unless you constantly ask and even then there is no clear progression plan or support to reach that goal for yourself. Work will start and then stop because "someone disagrees" - more tenured employees will complain and use that tenure to try and either take credit for something or top work they think we shouldn't do when its not their decision. They will lay you off due to cost saving measures and then rehire your role in another country to save money. You will be paid under market value and your annual raise will be a paltry 2% mostly eaten up by taxes. They say they offer bonuses but that is inconsistent and if you do get one again it will be small and non-impactful and be eaten up by taxes. Their internal recognition program is not great. Most people submit for their friends rather than people doing impactful work. Feels like a popularity contest.

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