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RingCentral

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RingCentral reviews

One of the most innovative and exceptional companies! - Customer Success Manager (CSM) RingCentral Employee Review

5.0
May 9, 2023
Customer success manager (csm)
Recommend
CEO approval
Business Outlook

Pros

I have been at RingCentral for more than 5 years in a Customer Success role. it's the most rewarding and challenging role to have in such an innovative company. Our CEO is very hands-on and passionate with our product roadmap and our employees. Appreciate the brilliance in this company and the desire to partner in our role, to ensure success for our customers. I would highly recommend working here and joining our passionate company!

Cons

You must set time for yourself in your calendar to decompress/product train.

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RingCentral Response
3y
We’re thrilled to hear your positive feedback, thank you! And for being with the company for 5 years, we’re grateful for your contributions and looking forward to many more together! What most people may not know, is just how many crucial touch points CSM’s have in the post-sales process. This team is built on problem-solving, collaboration, patience and empathy - and we thank you for all you do. Your commitment and positive feedback mean a lot to us.

Explore other reviews about RingCentral

5.0
Jun 11, 2026
Sr systems engineer
Recommend
CEO approval
Business Outlook

Pros

RingCentral has some of the best benefits that I've ever seen provided by a company. Great work environment and co-workers on my team.

Cons

Onboarding was great and easy to follow through. But if you have something specific It can be a little confusing at times to figure out where to go for certain HR things or whom you need to talk to in the organization.

2.0
Jul 19, 2026
Solutions engineer
Recommend
CEO approval
Business Outlook

Pros

Great benefits and remote working options.

Cons

Layoffs have created a culture of fear. More and more is put on existing employees who feel they have to work extra hours just to save their jobs.

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