Great Employees Terrible Management - Customer Service Representative Rio Grande Employee Review

1.0
Apr 29, 2020
Recommend
CEO approval
Business Outlook

Pros

The best part of Rio are the employees. About 90% of the employees are the best personally and professionally that a company could potentially hire. The benefits are good compared to what a lot of other companies offer. The job itself is a great job and very self rewarding.

Cons

Management is the biggest failing of the company. Everything is based on favoritism instead of qualifications and performance. There is no reward for working hard and going above and beyond. Those that are the laziest are the most rewarded and admired by management. They do not know what employees do and what their job tasks are therefore are incapable of being effective managers. They have no clue how to run a business and do not value the employees.

Explore other reviews about Rio Grande

5.0
May 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Friendly and understanding of everything

Cons

None it’s a good place

4.0
Jan 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership within an environment of dysfunctional sister companies

Cons

Industry definitely pays less than other industries.

See reviews by: Helpful|Rating|Date|All