Incredible product, co-workers, and customers - Technical Account Manager (TAM) Rippling Employee Review

5.0
Jun 23, 2024
Recommend
CEO approval
Business Outlook

Pros

As a former end-user of most of our competing products, it is amazing to support a product that works as well as Rippling does. That opens the door for thoughtful, strategic, impactful work with customers. It is not unusual to contribute in a way that saves a customer time and effort for years to come. The sheer volume of smart, hilarious, and overall non-jerk people that Rippling has hired over the past 3 three years is incredible. On top of that, there's a strong collaborative vibe- Folks are willing to help and enable each other, even on a 1:1 basis, away from our many Slack channels. Last but not least, Rippling is able to count many well-known and up companies among its client base, and they are jam-packed with incredible end-users as well.

Cons

Rippling releases a lot of products - This can make it difficult to thrive in a generalist type of role, such as the TAM role. Finding a solid work/life balance can be a bit of a struggle, particularly when a launch hits a few bumps, or during peak busy times, such as Open Enrollment and End-of-Year. Being vocal about process gaps often means that you are volunteering to run point on addressing the gap. Also, as our headcount continues to rise, it has become a bit more challenging to find the right resource or point person when edge cases arise.

Explore other reviews about Rippling

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

100% end to end ownership, amazing leaders

Cons

a bit chaotic than other companies

4.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

- Product Market Fit - Most clients in the SMB/MM range find Rippling to be a helpful platform - Most teams, managers, and colleagues are good people who are ready to help - Opportunities to progress your career

Cons

- It's intense and the fastest place I've ever worked at. Rippling won't help you manage your burn out so if you can't handle it, you likely won't last very long - Big brother like office attendance tracking - Benefits (no 401k match) and pay are average

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