The worst job I have ever had - Customer Support Rippling Employee Review

1.0
Aug 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Literally nothing. This is the worst job I have ever had.

Cons

Poorly designed training, given to you by a senior specialist who also seems like they hate their job and makes you seem incredibly stupid for asking questions. Team leads who lack basic empathy, leadership skills, people skills, or literally anything required to work with PEOPLE. Terrible pay for the amount of work and ownership you have. Everything is about numbers and performance, and they will make sure you know that’s all you are to them. Lack of HR or IT (it literally does not exist).

Explore other reviews about Rippling

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company lots of growth

Cons

Too many siloed departments with bureaucracy

4.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

- Product Market Fit - Most clients in the SMB/MM range find Rippling to be a helpful platform - Most teams, managers, and colleagues are good people who are ready to help - Opportunities to progress your career

Cons

- It's intense and the fastest place I've ever worked at. Rippling won't help you manage your burn out so if you can't handle it, you likely won't last very long - Big brother like office attendance tracking - Benefits (no 401k match) and pay are average

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