Amazing growth - Senior Customer Service Specialist Rippling Employee Review

5.0
Sep 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Rippling has been one of the best places I’ve worked when it comes to real growth and opportunity. The Customer Support team isn’t just a place to start -- there’s a clear path forward, and hard work really does get recognized. Salary growth has been strong, and the promotions feel earned. What makes the biggest difference, though, is the people. You’re surrounded by a world-class team, with access to resources and knowledge that make you better every single day. It’s the kind of environment where you’re always learning, and that’s been incredibly rewarding for me.

Cons

The pace can be very demanding. Expectations are high, and there are times it feels intense. That said, if you’re someone who thrives in a fast-moving environment, it can push you to grow faster than you thought possible.

Explore other reviews about Rippling

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company lots of growth

Cons

Too many siloed departments with bureaucracy

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

- Culture encourages extreme ownership - Company has very specific preferences around how to effectively work and collaborate which is widely emphasized. This type of clarity is mostly refreshing. - The continued investment and execution (now with AI) is inspiring. - Great place to be if you want to be push the boundary of what is possible. Feels like Rippling is uniquely positioned for this moment with the right platform and leadership to win.

Cons

- The number of products can be overwhelming although many teams are specialized. - Things break and customers have issues due to huge variation in use cases and the speed of innovation. Can cause a lot of distractions.

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