Good in the beginning, went downhill after Covid-19 - Pharmacy Manager Rite Aid Employee Review

3.0
Jun 26, 2023
Recommend
CEO approval
Business Outlook

Pros

-NexGen system is more user-friendly than most competitors. -Rx volume not as high compared to other retail chains

Cons

Since Covid19: -we constantly had to worry about hiring pharmacy technicians due to increase in turnaround. -more than 50% of the technician candidates for interviews are "no shows" (waste of time on your days off) -overloading and prioritizing our workload with irrelevant tasks (vaccines, testing, MTMs, etc) when you can't do your main job which is dispensing medications. -when you ask your RPL for tech support due to staffing issues, you'll probably end up getting written up or get no answer -upper management lacks transparency -long wait times to have things serviced for your store (Ex. Took about 3 months to fix A/C units during the summertime when it would get to 94-98 degrees inside the pharmacy). -Upper management picks "favorites" and if your not 1 of those individuals then you will see them get the promotions even when your metrics are better or similar to the favored individuals.

Explore other reviews about Rite Aid

5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice team at store level

Cons

High ups were awful. Company shut down.

4.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

work life balance, team mentality, treated like a person,decent benefits, pay was enough

Cons

bad financial decisions left us all doomed

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