Pros
My immediate boss is one of the kindest and warmest people I have ever met. She creates an environment that is comfortable and promotes camaraderie. You will never hesitate to discuss any issues you may have, work related or personal. She is the reason the team has stayed together and all the employees are incredibly loyal. The team itself is great.
Cons
The upper management is completely disconnected from reality. They either have never actually worked in a busy pharmacy or simply don't care. The constant rules, regulations, threats, and neglectfulness is tiring. They seem to be intent on making our jobs as difficult as possible. Worse, they tend to hold double standards. For example, if they insist upon a rule that we try to enforce and a customer complains, the upper management caves in, making us look incompetent and stupid.