Lack of transparency, especially around performance management, compensation, and deployment causes a lot of frustration among the client services folks. Limited opportunities if you do not develop relationships with key influencers. Many internal support functions have not meaningfully changed their approach and mindset to adapt to changes brought about by growth = inefficient, non-scalable processes. Appears to be a lack of clear focus on retaining current employees which puts a lot of pressure on the Scheduling and Recruiting functions to meet client needs and revenue targets.