Management does't like titles - Anonymous employee Riverside Research Employee Review

Upper management has been promoted but not on merit so they struggle to understand how to lead. The CEO is out of touch and does not truly care about the people at all. The best people are leaving one after the other. Although customer service is key, management cares as little for their customers as they do their own people. No advancement opportunity. They put you in a role and forget about you. If you don't like it, they will show you the door.