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Riverside Technologies

Is this your company?

Managment needs to be evaulated and changed - Help Desk Technician Riverside Technologies Employee Review

1.0
Aug 24, 2025
Recommend
CEO approval
Business Outlook

Pros

- The only pros are that you get to work in a fairly large organization with the *promise* of getting to work in multiple areas and explore new things

Cons

- Management makes doing things nearly impossible, even suggesting and offering to perform simple audits for security for client systems is met with friction - Pay is extremely low for what you're expected to do, and while picking up the slack from those who don't pull their weight - Expected to be at 70% utilization/week yet 50% of the techs are at or below 50% those above 70% hardly get any praise or are compenstated fairly to reflect - RTI has merged with many companies over the years and has people in positions where they would be best elsewhere within the company, and it reflects on the teams performance

Explore other reviews about Riverside Technologies

5.0
Feb 19, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Supportive Helpfulness in all departments Growth opportunities Strong leadership

Cons

Some information is lost between departments, but if you know who to reach out to this can be negated.

1.0
Nov 10, 2025
Recommend
CEO approval
Business Outlook

Pros

They'll hire anyone with a pulse

Cons

They'll hire anyone with a pulse, train them poorly, then dump them in your lap. You'll be underpaid for the work you're doing while being simultaneously overworked. You'll have no management one moment, and the next they're breathing down your neck and micromanaging your entire day. You'll be left working alone because of turnover or otherwise when your job requires a minimum of 4 or more people for things to be done on time. You will not be thanked, given a raise, or a bonus for being stuck on your own and floundering. You'll just be told there's a light at the end of the tunnel and then given a useless untrained coworker who relies on you to do everything. There is no upward career path in RTI, you can move sideways, sometimes, but you'll be paid the same. The projects are scheduled and announced at the last minute with no thought of the employees or other work that needs to be done. You will not be given the resources you need to succeed. You'll have to ask time and time again for the most basic equipment and information to do your job.

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