Great Team/Management need - Senior Service Support Advisor Rivian Employee Review

4.0
Dec 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team to work for

Cons

Constant process changes. Leadership needs more automotive background. Hiring people that have no automotive experience but also not training them well enough. People would get on the floor taking calls and not know how to do the job. They love meetings and don’t follow through on anything.

Explore other reviews about Rivian

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great learning opportunity, fun work, good people

Cons

Lots of travel if not based in Normal IL. Lot of change from management

2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great exposure to the product - Amazing teammates, boots on the ground collaboration - Onboarding is really well done - they take this part seriously and I appreciate that.

Cons

- Limited growth - Constantly worried whether your department is getting laid off. - I've worked at plenty of other startups and EV companies and this one is by far the worst. - Zero job security unless you're JR

See reviews by: Helpful|Rating|Date|All